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Chatbots.
Agents.
automations.
wired into your stack.

Chatbots.
Agents.
automations.
wired into your stack.

Chatbots.
Agents.
automations.
wired into your stack.

We design and deploy practical AI systems that answers customers, automates tasks and assists your team, all connected to your current systems, platforms and workflows. Start small, prove value fast, then scale what works. Safe by design, measurable by default, tailored to your data.

We design and deploy practical AI systems that answers customers, automates tasks and assists your team, all connected to your current systems, platforms and workflows. Start small, prove value fast, then scale what works. Safe by design, measurable by default, tailored to your data.

We design and deploy practical AI systems that answers customers, automates tasks and assists your team, all connected to your current systems, platforms and workflows. Start small, prove value fast, then scale what works. Safe by design, measurable by default, tailored to your data.

Trusted by many Businesses around the globe
Trusted by many Businesses around the globe
Trusted by many Businesses around the globe

What Do We Do

Your systems, now smarter. AI that fits your workflows.

We design and deploy AI systems across the stack, from chatbots, agents and automations. All backed by analytics, permissions and audit logs. You get speed without losing control.

AI Chatbots

AI Chatbots

Support and sales bots that understand intent, pull data and resolve issues, escalating to humans when needed.

Support and sales bots that understand intent, pull data and resolve issues, escalating to humans when needed.

AI Agents

AI Agents

Multi-step, one task agents that follow procedures, call API's and complete tasks end-to-end with guardrails.

Multi-step, one task agents that follow procedures, call API's and complete tasks end-to-end with guardrails.

AI Automations

AI Automations

Let AI read, route, summarise and trigger workflows across your apps. No more manual copy & paste.

Let AI read, route, summarise and trigger workflows across your apps. No more manual copy & paste.

AI Integrations

AI Integrations

Wire AI into CRM / ERP / Helpdesk to fetch records, update tickets and log actions securely.

Wire AI into CRM / ERP / Helpdesk to fetch records, update tickets and log actions securely.

AI (LLM) Training

AI (LLM) Training

Upskill your team: Prompts, safety, workflows and best practices, allowing AI to become an everyday tool.

Upskill your team: Prompts, safety, workflows and best practices, allowing AI to become an everyday tool.

Custom AI Development

Custom AI Development

Tailored solutions, retrieval over your data, custom tools and domain logic that fits your process.

Tailored solutions, retrieval over your data, custom tools and domain logic that fits your process.

Get A Chatbot Or Agent Today

Too many tickets, too little time?

Put a chatbot or agent on the front line & escalate only what matters.

How We Do IT

AI Systems Built around your workflows and data

AI Systems Built around your workflows and data

We adapt AI to your everyday workflow. Connecting CRMs, ERPs, help-desks and files. Allowing wins in your day-to-day.

We adapt AI to your everyday workflow. Connecting CRMs, ERPs, help-desks and files. Allowing wins in your day-to-day.

Kickoff & Success Metrics

Kickoff & Success Metrics

Kickoff & Success Metrics

Define outcomes, users and “done” criteria.

Define outcomes, users and “done” criteria.

Define outcomes, users and “done” criteria.

Knowledge & Tools Audit

Knowledge & Tools Audit

Knowledge & Tools Audit

Identify docs, systems and actions AI must use.

Identify docs, systems and actions AI must use.

Identify docs, systems and actions AI must use.

Experience Design

Experience Design

Experience Design

Design the conversation flows, UI entry points and handoffs.

Design the conversation flows, UI entry points and handoffs.

Design the conversation flows, UI entry points and handoffs.

Build & Connect

Build & Connect

Build & Connect

Develop and implement chatbot / agent / automation and API integrations.

Develop and implement chatbot / agent / automation and API integrations.

Develop and implement chatbot / agent / automation and API integrations.

QA & Safety

QA & Safety

QA & Safety

Test sets, red-team prompts, rate limits and PII handling.

Test sets, red-team prompts, rate limits and PII handling.

Test sets, red-team prompts, rate limits and PII handling.

Pilot in Production

Pilot in Production

Pilot in Production

Limited users, live data and feedback channel.

Limited users, live data and feedback channel.

Limited users, live data and feedback channel.

Train the Team

Train the Team

Train the Team

Short workshops, usage tips and governance basics.

Short workshops, usage tips and governance basics.

Short workshops, usage tips and governance basics.

Monitor & Iterate

Monitor & Iterate

Monitor & Iterate

Track accuracy, latency, business KPIs and ship improvements.

Track accuracy, latency, business KPIs and ship improvements.

Track accuracy, latency, business KPIs and ship improvements.

FAQS

Frequently asked Questions

Frequently asked Questions

01 ->

Which AI models / stack do you use?

01 ->

Which AI models / stack do you use?

02 ->

How do you prevent “hallucinations”?

02 ->

How do you prevent “hallucinations”?

03 ->

How long until we see value?

03 ->

How long until we see value?

04 ->

What does pricing look like?

04 ->

What does pricing look like?

05 ->

Who maintains the system after launch?

05 ->

Who maintains the system after launch?

FAQS

Frequently asked Questions

01 ->

Which AI models / stack do you use?

02 ->

How do you prevent “hallucinations”?

03 ->

How long until we see value?

04 ->

What does pricing look like?

05 ->

Who maintains the system after launch?

Not Sure About AI

Unsure If or where AI actually fits in your workflow?

Stop The Guessing. We’ll map one high-impact use case and prove it fast.

The Best Blog You Will Ever Read!

Proof we know our sh*t.

Our blog is proof that we know what we are doing. From 21-day launches to automation wins, case studies and deep dives. No fluff. Just how we did it and what it delivered. This is the blog you wish you found years ago!

Blogs Launching Soon…

The Best Blog You Will Ever Read!

Proof we know our sh*t.

Our blog is proof that we know what we are doing. From 21-day launches to automation wins, case studies and deep dives. No fluff. Just how we did it and what it delivered. This is the blog you wish you found years ago!

Blogs Launching Soon…

The Best Blog You Will Ever Read!

Proof we know our sh*t.

Our blog is proof that we know what we are doing. From 21-day launches to automation wins, case studies and deep dives. No fluff. Just how we did it and what it delivered. This is the blog you wish you found years ago!

Blogs Launching Soon…

Get In Touch

Reach Out & see how we can help you

Expect a response from us within 24 hours

We’re happy to sign an NDA upon request.

Get access to a team of dedicated specialists.

57 Sloane Street, The Campus, Twickenham Building, Bryanston, Sandton, 2021

+27 68 914 9749

info@flexfusion.co.za

Get In Touch

Reach Out & see how we can help you

Expect a response from us within 24 hours

We’re happy to sign an NDA upon request.

Get access to a team of dedicated specialists.

57 Sloane Street, The Campus, Twickenham Building, Bryanston, Sandton, 2021

+27 68 914 9749

info@flexfusion.co.za

Get In Touch

Reach Out & see how we can help you

Expect a response from us within 24 hours

We’re happy to sign an NDA upon request.

Get access to a team of dedicated specialists.

57 Sloane Street, The Campus, Twickenham Building, Bryanston, Sandton, 2021

+27 68 914 9749

info@flexfusion.co.za

Stop Wasting TiME

Drowning in Manual, Mundane Tasks, that waste Time?

STOP THAT! Lets automate it with AI, so you can focus on what matters most.

FlexAI designs and deploys practical AI Systems. From chatbots, to automations and agents, all integrated with your tools and data.

FlexAI is proudly a division of FlexFusion.

FlexAI designs and deploys practical AI Systems. From chatbots, to automations and agents, all integrated with your tools and data.

FlexWeb is proudly a division of FlexFusion.

FlexAI designs and deploys practical AI Systems. From chatbots, to automations and agents, all integrated with your tools and data.

FlexWeb is proudly a division of FlexFusion.